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Herts-based Alphabet Transcription Specialists are bucking the trend of AI-driven transcription processes to ensure life-saving accuracy for their clients in the healthcare industry. With 25 years in the transcription industry, serving both pharmaceutical and medical clients, Alphabet founder Denise Elsdon sounds the alarm against transcription services that have switched to AI-generated transcription, particularly in the healthcare sector. She states, “What many healthcare providers don’t realize is how bad the AI software is at producing accurate transcripts. Unfortunately, lots of AI software companies are offering this service and transcription companies are jumping on the bandwagon. And, when you pair these inaccuracies with people whose native language isn’t English, it’s a minefield.”